How do I cancel my server?

We would be sad to see you leave but if you would like to cancel your server you can do it via Clients Area:

 

1. Login to the Clients Area;

2. At the top menu select “My Services > VPS” tab;

3. Find desirable VPS and press the “Manage” button;

4. On the left menu choose “Request Cancellation” tab;

5. Briefly describe your reason for cancellation;

6. Sellect cancellation type (Immediate or End of The Billing Period);

7. Finally press “Submit” button.

 

If you meet requirements for refund (please read Refund Policy for more information) you should:

1. Submit a support request by asking for refund and provide:

     1.1. Brief description of your reason for cancellation;

     1.2. VPS hostname or IP you want to get refund for.

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