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Checkout & Billing
Instructions for standard billing procedures.
How to add a credit card to your account?
You can add a credit card to your account by paying for your invoice with a credit card payment method....
How does credit card payment work?
Credit card payment is one of the available payments at Time4VPS. This payment method can be used manually or as...
Payment issues
There may be various reasons why problems may arise in paying for the extension of services, for example, restrictions on...
What to do if an invoice still appears as unpaid after the payment
If you just paid, but the service is still not active and you see the pending status, please make sure...
How to disable auto-renewal?
While it is recommended to keep auto-renewal enabled to prevent your VPS downtime, you can disable the auto-renewal feature at...
How to disable 2FA in my account?
To disable 2FA in your account, you need to send an email from the registered email address to [email protected]. Once...
How to extend the invoice due date?
If you have an issue with renewing your services, as a one-time exception, we can extend the invoice due date...
How to cancel an invoice?
All unpaid invoices can be canceled only by our Human Assistant. So once you contact us, please provide the invoice...
How to request a refund from Time4VPS?
We are truly sorry to hear that you are considering canceling your service, but before doing that, please make sure...
How to automatically renew your services?
Auto-Renewal feature saves your time and ensures continual usage of your services without downtime. In Time4VPS, automatic payment methods are...